As community management companies become more popular, your likelihood of running into a community manager increases. But, if you are new to the work of community property management, you may need to fully understand the role of the manager and the value they can bring to your community.
This guide will help you understand community managers and their importance. First, we will explain their role. Then, we will share an example of a community manager’s daily schedule.
You should not have any other questions about community managers when you are finished reading. But if you do, contact the team at CPM. We are happy to answer your questions and direct you to the best community manager and community management plan for your situation.
What is the Role of a Community Manager?
First, we need to define the role of the community manager.
Community managers for homeowner’s associations (HOAs), condo associations, and townhome associations do many things. They have a range of responsibilities aimed at ensuring the smooth operation, maintenance, and overall well-being of a residential community. The most common of these include the following.
Administrative management
Financial management
Communal property maintenance
Board support
Communal engagement
Regulatory compliance
Strategic planning
Potential Daily Schedule of a Community Manager
With so many duties, the daily schedule of a community manager often varies significantly. However, here is a sample schedule of what their day may look like.
Morning
Most community manager’s days will begin with checking and responding to emails, messages, and voicemails from homeowners, board members, and vendors. Then, they will likely review the schedule for the rest of the day and prioritize tasks.
As the morning wears on, the community manager will likely conduct a morning inspection of the community, noting any maintenance issues, rule violations, or safety concerns. Then, they may meet with vendors and contractors to discuss ongoing projects, upcoming maintenance, and service contracts.
Afternoon
After lunch, the community manager may help the Board with the financial management of the community. The community manager will also likely use the afternoon to meet with community members and assist in conflict resolution. They will also take maintenance requests and ensure they are logged and scheduled for completion.
Evening
Often, a community manager’s day ends between 5 and 6. However, if they still have tasks to complete or if there is an event or meeting they need to attend, their day may be extended.
Remember that this is just an example of some of the tasks a community manager may take on throughout the day. Additionally, they may have meetings with vendors, consult with legal or financial experts, or have more in-depth strategic meetings with the Board.
In general, whatever the community needs, the manager is there to assist with. One reason many community managers love their jobs is the variability of their daily schedules.
To learn more about community managers and how they can help your HOA, condo association or townhome association thrive, contact CPM today!